Passenger Guide

Please note, passengers departing Queenstown Airport on international flights, who are 12 years old and over, must pay a $25 Departure Fee. Departure Fee payments may be made at Travelex stores in the airport terminal prior to clearing security.

New Zealand Government Flight Safety Directives

All passengers must follow these rules

International Arrivals & Departures

Customs

Arriving into New Zealand & Departing New Zealand

Ministry of Agriculture and Forestry

What do I do when I arrive in New Zealand?

Currency

Inbound passengers with more than NZ$10,000 cash and/or foreign currency equivalent must notify a Customs Office
Officer.

Declarations on Arrival

Before you arrive in New Zealand, you will receive a New Zealand Passenger Arrival Card. You must tick “Yes” in the Customs section of your Arrival card if you are bringing any of the following into New Zealand:

  • goods that may be prohibited or restricted, such as weapons, objectionable (indecent) articles, wildlife products, or illicit drugs;
  • goods in excess of the $700 allowance and the tobacco and alcoholic beverages allowance;
  • goods for commercial, business, or trade purposes;
  • goods carried on behalf of another person;
  • NZ$10,000 or more and/or the the equivalent in foreign currency;
  • Please have any purchase receipts available;

You do not have to declare your clothing, footwear, jewellery or toiletries. These are regarded as personal effects if they are intended solely for your own use.

Red/Green Ways Out

After you collect your baggage and clear Customs Passport Control, either:

  • walk through the “Nothing to Declare Way Out” (green exit) if you have not declared any Customs or agricultural goods on your Arrival card, or
  • go to the “Goods to Declare Way Out” (red exit) if you have declared any Customs or agricultural goods on your Arrival card, or if you are unsure which exit to use.

Baggage Search

The baggage of any traveller may be searched by:

  • Customs officers
  • Agriculture/Quarantine officers.

Agriculture and Quarantine




Agriculture and Quarantine Arrival Checks

 

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