Wanting to send your pet somewhere or take a pet with you?
Air New Zealand
Phone:+64 3 442 2670
Phone:+64 3 441 4352
Pets arriving in Queenstown
Tips on travelling with pets
- Check with the airlines for their rules about pets. Particularly the types of pets and their ages.
- At the time of making reservations, inform the airlines about your pet.
- The airline reserves the right to refuse your pet if there are too many pets on board, so the earlier the better.
- Choose the most direct flight(s) to reduce stress for the pet, preferably a night flight.
- If travelling by cargo, get a secure transport box with air holes and that allows you pet some visibilty, you may want to check with your vet as to the size and type of carrier you need.
- Mark the box clearly indicating ‘Live Cargo. Handle With Care’.
- Put arrows indicating right side up.
- Well before the journey, familiarise your pet with the box. Preferably let them spend some time in it so that they are not unduly stressed during the journey.
- Seek advice from your vet as to whether your pet should eat before the journey. Usually it is not a good idea.
- Put bold identification tags on the travel carrier, which include the pet’s name, home address and phone number, destination and owner’s name.
- The box should contain two attached dishes - one for water and the other for food. Use dry snacks only.
- Do not lock the carrier so that it is easy to let your pet out in case of emergency. For trips longer than 12 hours, attach a plastic bag containing dry food and feeding instructions on top of the carrier for airline personnel.